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Free Lesson

The Vendor Left — and the Knowledge Left With Them

Hosted by Hussam Ahmad

Mon, Oct 12, 2026

6:00 PM UTC (30 minutes)

Virtual (Zoom)

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How to Diagnose and Overcome the Five Critical Dysfunctions of AI Transformation
Hussam Ahmad
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What you'll learn

Diagnose Your Dependency Exposure

Score how much critical AI knowledge — architecture, prompts, pipelines — currently lives outside your organization.

Scope a 'Build With Us' Engagement

Write contracts that transfer capability at every sprint instead of promising a handover document at the end.

Audit Before You Renew

The eight questions to ask before signing or renewing any AI vendor contract, from data ownership to exit costs.

Why this topic matters

The ROI Institute found consultancies leave with critical knowledge — and organizations discover too late that the capability walked out the door. Lock-in is not a procurement failure; it is the sharpest symptom of the Project-Not-Product Mindset. The company believed AI was something you buy and install, not operate and evolve. The fix: scope every engagement as capability transfer from sprint one. Learn to own what you pay for.

You'll learn from

Hussam Ahmad

AI Transformation, Leadership & Product Excellence and OKR Coach

AI transformation advisor and OKR coach, working with leadership teams on organizational readiness for AI. Developer of the Five Dysfunctions of AI Transformation framework and the AI

Transformation Health Check diagnostic. Diglab is currently running the first pilot sessions with select leadership teams — participants in this early phase shape the framework directly and receive preferred pilot terms.

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