AI Adoption, Rewired: A Systems Thinking Approach

Hosted by Joel Tosi and Elisabeth Hendrickson

84 students

In this video

What you'll learn

Use systems thinking tools to see why AI outcomes vary

AI’s impact on software delivery varies. Some see 10x gains. Others see a net negative result. We unpack the difference.

Find the best leverage points for your context

Generating more code won’t help if that’s not the bottleneck for delivery. Learn how to spot where AI can help most.

Increase AI’s impact by changing your context

We show you how to find the right interventions in your system to increase the impact AI can have.

Why this topic matters

AI is reshaping how we build software, but to get the greatest benefits you have to understand your system. That makes systems thinking more relevant now than ever. We show you how to use causal models to find the best leverage points, and how to measure variability to detect if AI is just amplifying the bottlenecks and chaos. This session will show you how to get the most from your AI investment.

You'll learn from

Joel Tosi

CTO/Technical Coach. Systems Thinker. Author Signals & Levers, Create Your Dojo.

Joel Tosi has been delivering software products for over 25 years across a variety of domains, along with consulting organizations on product development, architect, learning, and everything in between. It turns out there are quite a bit of things related to delivering software well. Joel loves community, leading him to speak internationally and co-authored a few books including the upcoming Signals and Levers. Joel lives with his family outside Chicago and when not working, can be found at dance competitions or baseball games (let's go Miami).

Elisabeth Hendrickson

Engineering executive. Systems thinker. Author, Signals & Levers and Explore It!

Elisabeth Hendrickson is a technology leader with hands on experience leading geographically distributed teams. She was VP R&D at Pivotal where she led Engineering and Product for the Big Data Suite, and a VP Engineering at a Series B startup. She is also the co-author of Signals & Levers: Systems Thinking Tools to Unblock Software Delivery (with Joel Tosi), and author of Explore It!, a book on exploratory software testing. These days she works with leaders and teams to unblock software delivery.