Build Personalized AI Coaching with Claude
In this video
What you'll learn
Design for judgement, not retrieval
Use a judgement-first framework to build learning around the capabilities AI cannot replace: interrogation, discernment
Build personalised AI coaching at scale
See how Mews ships Claude skills that deliver daily coaching to every employee in the flow of work
Measure behaviour change, not attendance
Use AI usage data and fluency frameworks to show leadership real capability growth — not completion rates.
Why this topic matters
Most L&D teams are stuck in the old model - designing programmes for a world where expertise was scarce and access was the constraint. That world is gone. The leaders who figure out how to design for judgement, ship personalised tools at scale, and measure actual behaviour change are the ones who will define what good L&D looks like next.
You'll learn from
Deb Gallo
VP Talent Development @ Mews | Netflix, SentinelOne, Wiz | AI builder
Deb Gallo is VP of Talent Development at Mews, where she leads the company's AI-native enablement transformation. She built the company's AI Fluency Framework, ships AI powered coaching tools her team designs themselves, and runs multi-city manager hackathons across Europe. Previously in senior People roles at Netflix, SentinelOne, and Wiz, she is the 2025 Personio AI and HR Tech Impact Award winner and co-leads Project Breakthrough, running free AI hackathons for HR practitioners.